Welcome to ARKAKS TECHNOLOGIA PRIVATE LIMITED! This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website. By placing an order with us, you agree to this policy.
1.1. Orders are generally processed within 1–3 business days, excluding weekends and public holidays, subject to product availability and payment confirmation.
1.2. During periods of high order volumes, processing may take longer. If there is a significant delay, we will make reasonable efforts to notify you using the contact details provided with your order.
2.1. Available shipping methods may include standard and express delivery, depending on the delivery location and courier availability.
2.2. Applicable shipping charges will be calculated and displayed at checkout based on your location, order details, and selected shipping method.
2.3. Free shipping may be available for qualifying orders if an offer is displayed on our website. Any applicable minimum order value and conditions will be mentioned with the offer.
3.1. Delivery times depend on the customer's location, selected shipping method, courier availability, and order processing time.
3.2. Estimated delivery timelines, where available, will be displayed during checkout or communicated after order confirmation.
3.3. Delivery timelines are estimates and may be affected by unforeseen circumstances such as weather conditions, public holidays, transportation disruptions, or courier delays.
3.4. Customers are responsible for providing accurate shipping addresses and contact numbers to avoid delivery issues.
4.1. We currently offer shipping within India. International shipping is not available unless specifically stated on our website.
4.2. Certain remote or restricted locations may have limited delivery options or additional shipping charges, depending on courier availability.
5.1. Once an order is dispatched, tracking details may be shared through SMS, email, or other available communication channels, depending on the information provided during checkout.
5.2. Tracking information may take some time to become active after dispatch.
5.3. If you experience any issues with tracking or delivery updates, please contact us using the contact details provided below.
6.1. If your shipment or product arrives damaged, please notify us as soon as possible and provide photographs or other relevant evidence of the damage.
6.2. If an order is marked as delivered but has not been received, please contact us so that we can coordinate with the courier service and investigate the issue.
6.3. If a shipment is confirmed as lost during transit, we will work with the courier service to investigate and arrange an appropriate resolution, which may include reshipment or a refund, subject to the circumstances and applicable law.
7.1. For information about product returns, replacements, and refunds, please refer to our Return & Refund Policy.
7.2. Any return or replacement request will be handled according to the applicable policy and consumer protection laws.
ARKAKS TECHNOLOGIA PRIVATE LIMITED
3rd Floor, Unit No. 325, Tower B,
Urbtech Trade Center, Sector 132,
Noida, Gautam Buddha Nagar,
Uttar Pradesh - 201301, India.
Phone: +91 97623 80873
Thank you for choosing ARKAKS TECHNOLOGIA PRIVATE LIMITED. We strive to provide you with a reliable shopping and shipping experience!