Terms & Conditions

Welcome to ARKAKS TECHNOLOGIA PRIVATE LIMITED. These Terms & Conditions govern your use of our website and the purchase of electronic products and accessories from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. General Terms

1.1. The content available on this website is provided for general information and shopping purposes only and may be updated without prior notice.

1.2. Unauthorized use of this website, including hacking, copying content, or fraudulent activities, may result in legal action.

1.3. We reserve the right to modify, discontinue, or update any product, service, pricing, or website content without prior notice.

2. Products

2.1. ARKAKS TECHNOLOGIA PRIVATE LIMITED offers electronic products and accessories, including computer accessories, adapters, cables, speakers, gaming accessories, power supplies, networking products, and related electronic devices, as listed on our website.

2.2. All products displayed on our website are subject to stock availability.

2.3. We make every effort to ensure that product descriptions, specifications, compatibility information, and images are accurate. However, slight differences in product color, packaging, branding, or design may occur due to manufacturer updates or display settings.

2.4. Customers are responsible for checking product compatibility with their devices before placing an order.

3. Pricing & Payment

3.1. All prices displayed on the website are in Indian Rupees (INR). Applicable taxes will be displayed or included as indicated during checkout.

3.2. Shipping charges, installation charges (if applicable), and other service fees may be charged separately during checkout.

3.3. Payments must be completed before order processing unless Cash on Delivery (COD) is available for your location.

3.4. Available payment methods may include Debit Cards, Credit Cards, UPI, Net Banking, Digital Wallets, and other payment methods displayed during checkout.

3.5. Suspected fraudulent transactions or misuse of payment methods may result in order cancellation and further action as permitted by applicable law.

4. Order Acceptance

4.1. After placing an order, you may receive an order confirmation through the contact details provided during checkout.

4.2. An order confirmation does not guarantee product availability or final acceptance of the order.

4.3. We reserve the right to cancel an order in circumstances such as stock shortages, pricing errors, payment issues, suspected fraud, or other unforeseen circumstances. If payment has already been received, applicable refunds will be processed in accordance with our Refund & Return Policy and applicable law.

5. Shipping & Delivery

5.1. Orders are generally processed within 1–3 business days after successful payment confirmation, subject to product availability and verification.

5.2. Estimated delivery time may generally be between 3–7 business days, depending on the delivery location and courier service.

5.3. Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our reasonable control.

5.4. Customers are requested to provide accurate shipping details and ensure someone is available to receive the delivery.

6. Returns, Refunds & Replacements

6.1. Returns and refunds are handled according to our Refund & Return Policy.

6.2. Products may be eligible for return or replacement if they are damaged, defective, incorrect, or affected by a manufacturing defect, subject to the applicable policy and legal rights of the customer.

6.3. Refunds are processed after the returned product has been received and inspected, where inspection is applicable.

6.4. Issues caused by misuse, unauthorized repairs, tampering, or customer-caused physical or liquid damage may affect return or warranty eligibility, subject to applicable consumer rights and manufacturer terms.

7. Warranty

7.1. Warranty coverage, duration, and conditions depend on the manufacturer and product category. Applicable warranty details will be provided with the product or on its product listing, where available.

7.2. Products covered under manufacturer warranty may need to be serviced through the respective authorized service centers unless otherwise specified.

7.3. Accidental damage, misuse, improper installation, unauthorized repairs, and normal wear and tear may not be covered under manufacturer warranty, depending on the applicable warranty terms.

8. Intellectual Property

Website content, including logos, product descriptions, graphics, images, software, text, and trademarks, belongs to ARKAKS TECHNOLOGIA PRIVATE LIMITED or their respective owners. Unauthorized reproduction, distribution, or commercial use is prohibited without prior permission from the relevant rights holder.

9. Limitation of Liability

9.1. To the extent permitted by applicable law, ARKAKS TECHNOLOGIA PRIVATE LIMITED shall not be liable for indirect or consequential losses arising from the use of our website or products.

9.2. Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

10. User Responsibilities

Customers agree to:

  • Provide accurate billing, contact, and shipping information.
  • Maintain the confidentiality of their account credentials.
  • Use the website only for lawful purposes.
  • Not engage in fraudulent, abusive, or unauthorized activities.
  • Review product details and compatibility information before placing an order.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Subject to applicable law, disputes arising in connection with these terms shall be submitted to the competent courts in Gautam Buddha Nagar, Uttar Pradesh, India.

13. Contact Information

ARKAKS TECHNOLOGIA PRIVATE LIMITED

3rd Floor, Unit No. 325, Tower B,
Urbtech Trade Center, Sector 132,
Noida, Gautam Buddha Nagar,
Uttar Pradesh – 201301, India.

Phone: +91 97623 80873

14. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions from time to time. Any changes will be published on this page with the revised version. Continued use of our website after the updated terms are published indicates acceptance of the revised terms, to the extent permitted by applicable law.

Thank you for choosing ARKAKS TECHNOLOGIA PRIVATE LIMITED. We appreciate your trust and look forward to serving your electronic product and computer accessory needs.